Saturday, July 31, 2010    
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OpenLight Blog
Author: Michael Washington Created: 6/1/2009 7:48 PM
All Open Source - All The Time

I have avoided left outer joins in Linq to SQL because I have been always able to use a linq projection to get the needed values in a sub query. However, I had a bug in ADefHelpDesk that would not allow a search on the description of a ticket if the Ticket didn't have a related details record.

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ADefHelpDesk_Task contains the ticket, and ADefHelpDesk_TaskDetail contains 0 or more detail records. The previous search code looked like this:

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Well I spent all day working on ADefHelpDesk. I got these features in and released:

Allows users in the Assigned group to selectively send emails to Requestor.

Fixed url link in emails when the current user that created the emails was using a url that was not the default url.

Removed the use of the Ajax update panel to fix a bug in DNN5 Beta that did not allow Administrator to create a ticket for another user.

Fix bugs in search and optimized code to improve performance.

Fixed formatting of the Logs screen.

Doesn't seem like a lot considering...

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According to this site, as of today the project is worth $87,000

http://www.ohloh.net/p/adefhelpdesk

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The first few weeks launching an Open Source project can be a bit stressful

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