The latest ADefHelpDesk release (A Free Open Source DotNetNuke Help Desk / Support Desk / Ticket Tracker Module) took over 30 hours of work. This is almost half the amount of time it took to create the first version. The reason it took so long is we finally added Localization. This allows users to create additional resource files that will allow site administrators to display ADefHelpDesk in different languages.

To implement Localization we had to go through every screen and replace all text with label controls and add a resource tag and an entry in a corresponding resource file. We also had to create an entry in the corresponding resource file and a reference to it in al the code behind code that generated any text on the page or in emails.

This allows site administrators to create or obtain resource files in additional languages that will allow them to display ADefHelpDesk in other languages. The community will now need to come forward and create these files because ADefHelpDesk will only release with the default localization files in English.

We also removed all uses of the ASP.NET update panel so you don't have to update the web.config file in your DotNetNuke website to install ADefHelpDesk. Now the install for DotNetNuke 4 is easy.

You can get the latest ADefHelpDesk here:

http://www.adefhelpdesk.com